Change your account email address

To request a different email address for your account, contact us about your account. Tell us the address currently on the account and the new one you want to use. If you have lost access to the old inbox, include that too.

What to include

1. Send your email from your account address if you can. If you cannot access that inbox, use another email address where you can receive our reply.
2. Clearly label the current account address and the new address in your message.
3. Explain why you need the change and whether you can still sign in.

Sending a message does not change the address immediately. We need to check that the request comes from the account owner before explaining the next steps. Do not send your password or email verification codes.

Your shared SubLearn sign-in

MicroKorean and SubLearn use the same sign-in details for your account. Changing the account email also changes the address you use to sign in to SubLearn. If you are unsure which account needs changing, mention that in your request.

Tell us if your new address already belongs to another account. Sending a request does not merge the accounts or move their records.

If you only forgot your password

If you can still use the registered inbox and only need a new password, reset your password first. You can sign in again without waiting for an email-address change.

Checking account ownership and completing a change can take time.